To qualify for a return, your item must meet the following conditions:

• Item must be returned within 7 days of the delivery date.
• Item must be unused, unwashed, and in its original condition.
• All original tags, packaging, and accessories must be included.
• A valid proof of purchase (order ID or receipt) must be provided.
• Item must not fall under the non-returnable categories listed below.

For hygiene and safety reasons, the following items cannot be returned or refunded:

• Grocery & perishable food items
• Undergarments, innerwear, and swimwear
• Personal care & beauty products (once opened)
• Customized or personalized items
• Digital products or gift cards
• Items on clearance or flash sale (marked final sale)
• Hazardous materials or flammable liquids

Follow these simple steps to request a return:

Once we receive and inspect your returned item, we will notify you of the approval status. If approved:

• Refunds are processed within 5–7 business days.
• Refund is credited to your original payment method (UPI, bank account, etc.).
• For Cash on Delivery (COD) orders, refunds are made via bank transfer or UPI.
• Shipping charges are non-refundable unless the return is due to our error or a defective item.

We take quality control seriously. However, if you receive a damaged, defective, or wrong item:

• Contact us immediately within 48 hours of delivery.
• Send photos/video evidence of the damaged or wrong item.
• We will arrange a free pickup and send a replacement or full refund.
• No return shipping charges will be applicable in such cases.

We only replace items if they are defective, damaged, or you received the wrong size/color. If you need an exchange, contact us within 7 days with your order details and we will arrange it at no extra cost, subject to stock availability.